Privacy Policy
Last updated: 11 October 2026
At Kaffeo, protecting your personal data is a priority. This privacy policy explains how we collect, use and protect your data when you visit our website and place an order, in accordance with the General Data Protection Regulation (GDPR).
1. Data controller
The controller responsible for the data collected on this website is:
If you have any questions about your personal data, you can contact us at the address above.
2. What data do we collect?
We collect the following data when you browse and place orders on this website:
2.1 Data you provide directly
- First and last name
- Delivery address
- Email address
- Phone number
- Information relating to the payment of your order, in particular the order reference, the amount and the details needed to identify the transfer. We do not collect any bank card data.
- Your order history
2.2 Data collected automatically
- IP address
- Browser and device type
- Pages visited, products viewed and cart actions
3. Why do we collect this data?
Your data is used to:
- Process and deliver your orders
- Contact you if needed about your order (bank transfer payment, confirmation, delivery tracking)
- Provide customer service
- Measure how the shop is used and improve how it works
- Comply with our legal and accounting obligations
3.1 Legal bases
- Performance of a contract (Art. 6(1)(b) GDPR): order processing, delivery, customer service
- Legal obligation (Art. 6(1)(c)): accounting and tax obligations
- Legitimate interest (Art. 6(1)(f)): internal usage statistics and site security
4. Cookies and measurement tools
Our website uses cookies and similar technologies. On your first visit, a banner lets you accept or refuse those that are not strictly necessary for the site to work (cart, language, security).
Internal statistics
We record on our own servers the pages viewed, products seen, cart additions and orders, in order to measure how the shop is used.
Managing your consent
Non-essential cookies are only set with your consent. You can change or withdraw your choice at any time using the “Manage cookies” link at the bottom of the page, or in your browser settings. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
5. Sharing your data
Your data may be shared with:
- Our hosting provider: Hetzner Online GmbH, based in Germany
- The carriers responsible for delivery
- Our bank, to process transfers
We never sell your personal data to third parties.
6. Retention period
- Order and billing data: for the statutory retention period that applies to accounting and tax obligations
- Internal browsing statistics: 12 months maximum
- Abandoned cart data, where applicable: 30 days
7. Your rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of access: obtain a copy of the data we hold about you
- Right to rectification: correct inaccurate data
- Right to erasure: ask for your data to be deleted
- Right to restriction of processing
- Right to data portability
- Right to object, in particular to processing for advertising purposes
- Right to withdraw your consent at any time, without affecting processing carried out before the withdrawal
- Right to lodge a complaint with a data protection authority
To exercise these rights, contact us at: kaffeoofc@gmail.com
8. Data security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or disclosure.
9. Changes to this policy
This privacy policy may be updated at any time. The date of the last update appears at the top of this document. We encourage you to read it regularly.
10. Contact
For any question about this policy or your personal data:
Email :
kaffeoofc@gmail.com